- What is meant by "Unlimited Attended
Time"?
Unlimited Attended Time means
just that. You can browse the web, chat or talk to friends and
family, or whatever you do on the Internet as long as you want to,
under one condition... You need to be in front of your computer
and be actively engaged in doing something on the Internet. If you
leave your computer and go shopping or to work or whatever.. then
you are not "attending" the computer so you need to disconnect
from Internet Texas. The only exception to this is, if you are
downloading a large file and do not want to sit there for 5 hours
while it downloads... then we understand. Get the file, but
disconnect after the file is downloaded unless you are in front of
the computer...
-
Internet Texas does apply a 15-30 minute
idle-timer and a 8-10 hour session timer on all non-dedicated
dialup accounts. The idle-timer will disconnect you if your
computer does not transmit or receive something from the Internet
in the allowed time. The session-timer will disconnect you
at the time that you have reached the time that is specified,
which will be somewhere between 8 and 10 hours. If you still
need to do something on the Internet then just
reconnect!
-
If you want to be connected 24hrs a day
7 days a week then give us a call and we will provide you
pricing for your connection. Please check our
Rates page for payment plans and options including
dedicated lines from 56k and up are available.
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- Do you allow
resale?
You can resell anything on YOUR computer
system only if you are paying for a dedicated connection and
have arranged to resell your connection to Internet Texas, but
you can't resell anything on Internet Texas's system. Web page
areas on our systems are for a single customer and can not be
resold. Same with mail, ftp, telnet, and so on. But if you have
a web/mail/whatever server at your location, AND you are paying us for a dedicated connection and have
arranged to resell the connection then you may resell what
is on your system. If you wish to resell our connection then
give us a call and we can discuss the available options.
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- Do you include the InterNIC domain
name registration fees
in any of your plans?
Our fees include the setup of
your domain, DNS, FTP, Email addresses and web storage space. You
are responsible for the Internic Fee.
Our Web page plans include
Primary and Secondary Domain Name System (DNS) service for your
domain.
If you have a dial-up dedicated
connection plan, we'll provide primary and secondary DNS service
for your domain for a small setup fee.
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- Do you
allow users to write their own CGI's?
Here's the deal on CGI's. They are a massive security problem because each
CGI executed is under the same uid/gid and can cause serious
destruction on other user's files if written incorrectly. You
can write the CGI, but we must see the source code and we must
know beyond any doubt that it will not be a security problem. If
we find a good way to prevent people from having their CGI's
destroy other people's work, we'll allow you at that time to
install your own. One other point, your CGI can't be a resource
hog. You have to remember that your sharing the
CPU/Memory/Bandwidth resources with other users.
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- Do you carry the most complete
up-to-date USENET
NetNews?
We subscribe to a news
service. The company that we subscribe to maintains an
above-average News system but we cannot guarantee that they carry
all newsgroups, nor that any one newsgroup contains all the latest
articles. If you find someone who claims they carry it all, they
are not being honest with you.
USENET is not a Central News Server that
everyone connects to -- it's a network of thousands of computers
that agree to exchange news articles with one another. Each of
these computers has users who post articles. These articles are
passed on to other computers where they may be dropped due to
network or system problems, or because some site along the way
has decided to not receive or forward the articles for whatever
reason. With as many news messages that go through the Internet
everyday it is a wonder that the system even works. To carry 3-4
days of USENET messages requires approximately 20-30 gigabytes
of hard drive storage.
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- What computers do you
support?
We will help you set up whatever
computer you have. We are serious when we say we support our
customers. We provide Microsoft Internet Explorer for our
customers and while we would rather that you use our product we
will do our best to assist you with Netscape also. However,
several features that are now or will be available for our
customers are only supported by Internet Explorer. We really do
want you to have a positive experience and we'll do what we can
to make this happen.
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- What is your policy on busy
signals?
We hate them. We don't want them and
we're sure customers don't want them either! Although we do not
promise NO busy signals, we will do our best to keep ahead of
the growth curve and have plenty of lines available.
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- How loaded is your
network?
We constantly monitor our network. We will not
let our network load become a problem. As we grow we will
add additional bandwidth to handle the traffic.
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- What do you
charge for Dial up
access?
Please check our Rates Page for
current rates.
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